Payments may be processed by third-party payment processors such as Stripe or other providers made available by CAIA.

CAIA does not directly store complete payment-card numbers submitted through third-party payment processors. Payment information is handled by the applicable payment provider in accordance with its own security practices and privacy policies.

We may retain transaction information such as the amount paid, payment status, transaction date, billing information, and other information necessary for accounting, fraud prevention, customer service, and legal compliance.

We may collect information when you:

• visit or interact with our website;

• submit a sourcing request;

• contact us through email, WhatsApp, Instagram, or another communication channel;

• request or approve a purchase;

• pay an invoice or purchase a service;

• communicate with our team;

• participate in an event, trunk show, appointment, or other CAIA service; or

• otherwise voluntarily provide information to us.

Certain technical information may also be collected automatically through our website platform, cookies, analytics technologies, or similar tools.

We may use your information to:

• respond to inquiries and sourcing requests;

• locate and source merchandise;

• provide personal shopping and related services;

• communicate quotes, availability, and product information;

• purchase merchandise on your behalf;

• process and administer payments;

• arrange shipping and delivery;

• provide customer service;

• facilitate returns, exchanges, or other post-purchase requests;

• maintain records of transactions and client preferences;

• prevent fraud and protect the security of our business;

• operate, maintain, analyze, and improve our website and services;

• comply with legal, tax, accounting, and regulatory obligations; and

• send marketing communications where permitted by law and, where required, with your consent.

We do not sell your personal information.

We may share information when reasonably necessary to provide our services, including with:

• boutiques, department stores, brands, retailers, and suppliers involved in fulfilling your request;

• payment processors;

• shipping and logistics providers;

• website hosting and technology providers;

• professional advisers, including accountants, lawyers, and consultants; and

• governmental, regulatory, customs, tax, or law-enforcement authorities where required by law.

We aim to disclose only the information reasonably necessary for the applicable purpose.

CAIA uses third-party platforms and service providers to operate our business.

These may include services for website hosting, payments, communications, social media, shipping, analytics, and other business functions.

For example, interactions with CAIA may involve platforms such as Squarespace, Stripe, WhatsApp, Instagram, and shipping or logistics providers.

These companies operate under their own privacy policies and practices. CAIA is not responsible for the privacy practices of independently operated third-party websites or services.

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, measure performance, and improve the visitor experience.

Some cookies may be placed or processed by third-party services integrated with our website.

Where required by applicable law, visitors may be provided with options to consent to or manage non-essential cookies.

Your browser may also allow you to block or delete cookies. Disabling certain cookies may affect the functionality of the website.

If you choose to receive marketing communications from CAIA, we may use your contact information to share sourcing updates, new arrivals, events, services, or other information about CAIA.

Where applicable, you may unsubscribe from marketing emails using the unsubscribe mechanism provided in the communication or contact us directly.

Opting out of marketing communications will not prevent us from sending transactional or service-related communications concerning an active request, purchase, payment, shipment, or customer-service matter.

CAIA serves clients and works with retailers, suppliers, and service providers internationally.

As a result, your personal information may be processed or transferred outside the country or jurisdiction in which you reside, including where necessary to fulfill a sourcing request, process a payment, or deliver merchandise.

Privacy and data-protection laws may differ between jurisdictions.

Where required by applicable law, we take appropriate measures in connection with international transfers of personal information.

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with tax, accounting, legal, and regulatory obligations, resolve disputes, and protect our legitimate business interests.

Different categories of information may be retained for different periods depending on their purpose and applicable legal requirements.

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

Depending on where you reside, applicable privacy law may give you certain rights concerning your personal information.

These may include the right to:

• request access to personal information we hold about you;

• request correction of inaccurate information;

• request deletion of certain personal information;

• object to or restrict certain processing;

• withdraw consent where processing is based on consent;

• opt out of certain marketing communications; and

• request information regarding how your personal information is used or disclosed.

These rights are subject to applicable law and may not apply in every circumstance.

To submit a privacy request, contact us at info@curatedbycaia.com.

We may need to verify your identity before fulfilling certain requests.

CAIA's services are not directed to children under 18, and we do not knowingly solicit personal information from children.

If we learn that we have collected personal information from a child in circumstances where parental or guardian consent was required, we will take reasonable steps to address the information in accordance with applicable law.

Our website may contain links to websites, social-media platforms, retailers, or other services operated by third parties.

This Privacy Policy applies to CAIA's practices and does not govern independently operated third-party services. We encourage you to review the privacy policies of third-party websites and services you use.

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page.

If you have questions about this Privacy Policy, would like to exercise an applicable privacy right, or have concerns regarding how your personal information is handled, please contact:

Curated by CAIA
Email: info@curatedbycaia.com

If CAIA operates through a separate legal entity, the legal entity's name and applicable business address should also be identified here.